Payment:
1. We only accept payment via ESCROW.
2. Please provise the correct address.
3. Please write your special requests (color, size, value of declaration, etc.) when you make payment.
4. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
Shipping and handing:
For safety shipping ,please give your telephone or cellphone number. Items will be shipped out within 48 hours after payment cleared. (except weekends and holidays)
1. We shipped the package by ePacket delivery (it is USPS in USA),usually it arrives in 7~15 business days.
2.If you require the item urgently, Pls contact us for details to change faster carrier .
3. If you have not received your item within 30 days after payment, please contact us. We will track the shipment and give you a satisfied reply as soon as possible.
4. Due to timezone differences, we will try our best to ship your item from our the first time for fast delivery.
Refund:
We are sorry that the item is defective, and we will actively deal with such incidents. we also need your help.
First: If the item is defective, please notify us within 3 days of delivery.
Second: please take the picture defective item, and then send the picture to us by email for checking.
Third: if we could not Identification. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred. But in order to compensation for the loss of customers, through our assessment, we will give your some more discounts on the next order.
Feedback:
Please Contact us before Leaving any negative feedback.
We will work with you to solve any problems in time.
Thanks for your understanding & cooperation in advance.