All You Need to Know
Please follow the measurement instructions below and select your size or give us your size:
Bust |
Waist |
Hips |
Hollow to Floor(bare foot) |
To fit high heels, we'll add an extra 2 inches (about 5 cm) onto floor-length dresses and dresses with trains for both custom size and standard size. If you need more inches for your high heels, we would highly suggest you to choose custom size and add more. Easy Measuring Instructions Before shopping for your perfect prom dress, it is crucial you measure yourself. It may look picture perfect on our model, however not all of our body types are the same. So if you want it to look striking on you, take accurate measurements. Here’s how: To determine your body measurements use the following tips Bust-Use a cloth measuring tape and bring it around your back and across the fullest part of the chest. Your arms should be relaxed. Measure the fullest part of your chest OVER the bra cup. Waist- Bring the tape 1 inch above your belly button. Be sure not to suck in your stomach, and leave one finger under the tape so that you are able to breathe in your dress. Hips-Measure yourself with your feet close together, bring the tape around the widest part of your hips, right across the hip bone. Please consider that even with accurate measurements, you may still need to alter the dress. We recommend you order a dress 1 size larger then your size, that way if alterations need to be made, they are able to repair the dress according to your body size. If however if you get a dress of your size, and it might be a little too tight, you wont be able to open up the dress. | |||
Note: Please note that special occasion dresses are sized differently than ready-to-wear clothes. You might find yourself ordering the special occasion dress in a larger size than the size you usually wear. We strongly suggest you have your measurements taken by a professional before buying online.
All dresses on our website can be custom made to exact measurements if you provide us with your custom sizes. If you decide to order standard size, you may use the following charts to map your measurements to the closest size to be ordered. If your measurements indicate one size for the "bust" and a different size for the "waist and/or hips", we suggest ordering according to the largest measurement. Dresses can easily be taken in by a skilled tailor or professional seamstress.
To fit high heels, we’ll add an extra 2 inches (about 5 cm) onto floor-length dresses and dresses with trains for both custom size and standard size. If you need more inches for your high heels, we would highly suggest you to choose custom size and add more.
Shipping Information for Tailor-Made Dresses
Shipping Time
Whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch.
Total Shipping Time is based onthe time tailor your dresses + the time taken for the finished dressto be shipped to you.
Event/ Party Dresses & Special Occasion Dresses
It will take6-8business days to tailor your dresses by professional dressmaker. It will then take about2-4business days for the package travel from our facilities to your destination, the exact shipping time is based on the shipping company (UPS, DHL, EMS, ) standard.
With the principle of supremacy of customers, we will try our best to make the dress that shipped to you caters to your request. Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your dress as soon as possible without removing the tags, altering, washing and iron the dress. If you are returning or exchanging dresses or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
Return Policy
*All our dresses aren’t just pulled from a warehouse - once your order is confirmed, our tailors begin selecting materials in the color you requested and cutting fabric based on your measurements. Even standard size dresses are made to measure for each customer. The custom nature of our dresses means our cancellation and return policy is stricter than for other items, so it’s important to order carefully. For full details, see our Return and Cancelation Policy.
*All our dresses from MicWell are tailored by experienced professionals and hand-made accordingly. Each dress goes through quality-inspection four times before being shipped out to minimize such problems from arising. Because each dress is hand-made, there will be at most a 5% difference between the product picture and the product you receive.
If you wish to refund, you will need to cover the cost of shipping the product back to us. After returning the dress, we will inspect the dress to ensure that the defect was our responsibility, upon which we will offer you a complete refund within 16-20 days. However, if the defect is within aforementioned 5% difference, we can only offer you a partial refund of 20%-50%. We hope you can understand.
*If you aren’t satisfied with your purchase, you may be eligible for a return or exchange depending on your situation and the type of item you purchased. We reserve the right to charge a handling fee on all items returned for non-quality issues.
* MicWell only accepts a partial or complete refund for the item that has problem due to our carelessness. That means we cannot warrant a refund if the problem of the item is not caused by MicWell.
* Package lost during the ordinary shipment period can be treated with full refund.
*If we shipped you an incorrect item:You have the option of 1) exchanging it for the correct item, or 2) returning it for a full refund. Customers must confirm their eligibility for an exchange or return with Customer Service before sending items back. In many cases, you have 7 days after receiving your order to contact Customer Service and request a return or exchange.
* We cannot accept returns for confirmed customer sized or customer self designed dress.
* We cannot accept returns for that the item is too heavy or too light.
* We cannot accept returns on items that have been worn or damaged by improper cleaning method.
* Bear in mind that the quality problem is not including color aberration for it could exist due to PC monitor display effect and weather condition, but we can declare that our products are of good quality. Any uninformed returning of the item will not be credited.
* Dress is not the size you ordered. If your dress size differs from the specifications of your order by more than one inch, we encourage you to find a local tailor to make adjustments; we will gladly reimburse you for up to 100% of the product price in tailoring costs. If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.
* Dress is the measurements you ordered but does not fit. Dresses that do not fit properly but fit the specifications you ordered cannot be returned, or exchanged.
* Till you are going to ship an item back to us, you should contact our customer support first; our customer representative will clarify for you. Returns will not be accepted without prior approval from Customer Service. If we agree to refund, please email us the completed Product Return Form and you need to ship the item back to us within 7 business days (from the date the item is received). We can only warrant you refund after we receive the item in good conditions as we send to you. Andyou should be responsible for the shipping fee.
* If you want to cancel the order, then you have to contact us within 24 hours, Orders canceled after 1 day of payment confirmation will be eligible for a 50% of the product refund and the full shipping cost. Once your order has been shipped, it can no longer be cancelled.
Exchange Policy
* Dress is not the size you ordered. Should your dress size differ from the specifications of your order by more than one inch, we encourage you to find a local tailor to make adjustments, and we will gladly reimburse you for up to 100% of the product price in tailoring costs. If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.
* Dress is the measurements you ordered but does not fit. Dresses that do not fit properly but fit the specifications you ordered cannot be exchanged.
* You should contact us within 2 business days( from the date that the item is received) if you want to exchange the item. The email should include an explanation and photographs documenting the reason for the exchange to our Customer Service
Shipping Time
Whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch.
Total Shipping Time is based onthe time tailor your dresses + the time taken for the finished dressto be shipped to you.
Event/ Party Dresses & Special Occasion Dresses
It will take6-8business days to tailor your dresses by professional dressmaker. It will then take about2-4business days for the package travel from our facilities to your destination, the exact shipping time is based on the shipping company (UPS, DHL, EMS, ) standard.
With the principle of supremacy of customers, we will try our best to make the dress that shipped to you caters to your request. Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your dress as soon as possible without removing the tags, altering, washing and iron the dress. If you are returning or exchanging dresses or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
Return Policy
*All our dresses aren’t just pulled from a warehouse - once your order is confirmed, our tailors begin selecting materials in the color you requested and cutting fabric based on your measurements. Even standard size dresses are made to measure for each customer. The custom nature of our dresses means our cancellation and return policy is stricter than for other items, so it’s important to order carefully. For full details, see our Return and Cancelation Policy.
*All our dresses from MicWell are tailored by experienced professionals and hand-made accordingly. Each dress goes through quality-inspection four times before being shipped out to minimize such problems from arising. Because each dress is hand-made, there will be at most a 5% difference between the product picture and the product you receive.
If you wish to refund, you will need to cover the cost of shipping the product back to us. After returning the dress, we will inspect the dress to ensure that the defect was our responsibility, upon which we will offer you a complete refund within 16-20 days. However, if the defect is within aforementioned 5% difference, we can only offer you a partial refund of 20%-50%. We hope you can understand.
*If you aren’t satisfied with your purchase, you may be eligible for a return or exchange depending on your situation and the type of item you purchased. We reserve the right to charge a handling fee on all items returned for non-quality issues.
* MicWell only accepts a partial or complete refund for the item that has problem due to our carelessness. That means we cannot warrant a refund if the problem of the item is not caused by MicWell.
* Package lost during the ordinary shipment period can be treated with full refund.
*If we shipped you an incorrect item:You have the option of 1) exchanging it for the correct item, or 2) returning it for a full refund. Customers must confirm their eligibility for an exchange or return with Customer Service before sending items back. In many cases, you have 7 days after receiving your order to contact Customer Service and request a return or exchange.
* We cannot accept returns for confirmed customer sized or customer self designed dress.
* We cannot accept returns for that the item is too heavy or too light.
* We cannot accept returns on items that have been worn or damaged by improper cleaning method.
* Bear in mind that the quality problem is not including color aberration for it could exist due to PC monitor display effect and weather condition, but we can declare that our products are of good quality. Any uninformed returning of the item will not be credited.
* Dress is not the size you ordered. If your dress size differs from the specifications of your order by more than one inch, we encourage you to find a local tailor to make adjustments; we will gladly reimburse you for up to 100% of the product price in tailoring costs. If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.
* Dress is the measurements you ordered but does not fit. Dresses that do not fit properly but fit the specifications you ordered cannot be returned, or exchanged.
* Till you are going to ship an item back to us, you should contact our customer support first; our customer representative will clarify for you. Returns will not be accepted without prior approval from Customer Service. If we agree to refund, please email us the completed Product Return Form and you need to ship the item back to us within 7 business days (from the date the item is received). We can only warrant you refund after we receive the item in good conditions as we send to you. Andyou should be responsible for the shipping fee.
* If you want to cancel the order, then you have to contact us within 24 hours, Orders canceled after 1 day of payment confirmation will be eligible for a 50% of the product refund and the full shipping cost. Once your order has been shipped, it can no longer be cancelled.
Exchange Policy
* Dress is not the size you ordered. Should your dress size differ from the specifications of your order by more than one inch, we encourage you to find a local tailor to make adjustments, and we will gladly reimburse you for up to 100% of the product price in tailoring costs. If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.
* Dress is the measurements you ordered but does not fit. Dresses that do not fit properly but fit the specifications you ordered cannot be exchanged.
* You should contact us within 2 business days( from the date that the item is received) if you want to exchange the item. The email should include an explanation and photographs documenting the reason for the exchange to our Customer Service
* Till you are going to ship an item back to us, you should contact our customer support first; our customer representative will clarify for you. Exchanges will not be accepted without prior approval from Customer Service. If we agree to refund, you need to ship the item back to us within 7 business days (from the date the item is received). We can only exchange after we receive the item in good conditions as we send to you. And you should be responsible for the shipping fee.
MicWell has the final right to explain every term on our website.
MicWell has the final right to explain every term on our website.
1 Cent Cheaper than Others
Best quality, Best price!
If you find a price lower than ours on the qualified online retailer listed below in the same period, we will refund the price difference to you on basis of the price which will be always 1 cent cheaper than competitors. Please kindly note that the prices need to be compared by quality, function and apparance.
Qualified online retailers you can compare prices:Buy.com,Amazon.com,Bestbuy.com,Brides.com,Davidsbridal.com,Made.com
100% Direct Supplier
As one of the best direct suppliers in China, we only provide the best consumer goods and ensure the highest quality possible!
We have investment in more than 70 manufacturers in China and cut out the middleman, which make us to be a direct supplier.Most of the factories we cooperate have more than 10 years' experience of manufacturing for famous companies in the world, such as Davidbridal, Brides,Electrolux, Kohler, Delta and Dior. We focus on qulaity control, and we ensure our product quality to reach the same standard as these famous brands.
24/7 Hours Service
We promise that your orders and questions will be handled in 24 hours.
We will always pay our 100% attention to any order and any quesiton since we consider any client as our friend. We send you our sincere thanks for your support.
Best quality, Best price!
If you find a price lower than ours on the qualified online retailer listed below in the same period, we will refund the price difference to you on basis of the price which will be always 1 cent cheaper than competitors. Please kindly note that the prices need to be compared by quality, function and apparance.
Qualified online retailers you can compare prices:Buy.com,Amazon.com,Bestbuy.com,Brides.com,Davidsbridal.com,Made.com
100% Direct Supplier
As one of the best direct suppliers in China, we only provide the best consumer goods and ensure the highest quality possible!
We have investment in more than 70 manufacturers in China and cut out the middleman, which make us to be a direct supplier.Most of the factories we cooperate have more than 10 years' experience of manufacturing for famous companies in the world, such as Davidbridal, Brides,Electrolux, Kohler, Delta and Dior. We focus on qulaity control, and we ensure our product quality to reach the same standard as these famous brands.
24/7 Hours Service
We promise that your orders and questions will be handled in 24 hours.
We will always pay our 100% attention to any order and any quesiton since we consider any client as our friend. We send you our sincere thanks for your support.