For orders over $150 we send by EMS, DHL or other means that are relatively faster depending on the destination. If your order is less than $150, we will mainly choose China Post or Hk Post. Free shipping for customers.
Deliver time for EMS and DHL is about 7-10days, while China Post and HK post normally takes 7-20days to arrive its destination.
If you are dissatisfied with your purchase please contact us immediately before leaving a negative feedback. We offer an exchange or refund .The item must be returned in its original condition within 7-14 days to our place. Once received back, We will be happy to refund your payment. ( you must pay for the shipping back to us as well ).
It is a regret that shipping cost is non-refundable.
We will reply to your enquiries as immediately as possible.
However, please note that we have 12-16 hours time difference with Western Europe and a 8 hours time difference with U.S.A. Therefore, we promise at our best to answer your emails within 24-36 hours.