Custom Design:
If you can't find a style you like in our collection, we can make dresses in your own design. You can send us pictures patterns, even sketches of your design of other styles you like, and we would make replicas by your specifications. After finish we will take detailed photos and email them to you to check them advancely, then send the ready dresses to you. If you are not satisfied, we will make modify the dresses until you are satisfied with them
Private Labeling:
We could place your private label on any of your orders. Private latel is charged extraly.
Payment Method and Payment Term:
The payment methods we accept include, ,,Western Union,Money gram
We welcome wedding dress, evening dress, prom dress, bridesmaid dress, flower girl dress, mother dress of bride and other wedding accessories OEM service.
Return Policy
Your satisfaction is of the utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to the standard size or custom measurements that you specified. Try on your dress as soon as possible without removing the tags, altering, or washing the dress.
If you are returning or exchanging dresses, , or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
Defective, Damaged or Mis-shipped Items
For information regarding defective, damaged, or incorrectly shipped items, please see our General Return and Cancellation Policies above.
Sizing or Fitting Issues
As all of our dresses are hand-sewn and custom-tailored, the finished gown may vary by approximately one (1) inch in either direction of the specified measurements. To ensure that your item will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily.
1. Item is not the size you ordered
Should your item size differ from the specifications of your order by more than one inch, we encourage you to find to find a local tailor to make adjustments, and we will gladly reimburse you for up to 100% of the product price in tailoring costs. If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.
2. Your item is the size you ordered but does not fit
Dresses or clothing that does not fit properly but fit the specifications you ordered cannot be returned or exchanged. As our dresses and clothing is made with additional fabric in the seams, you can make minor adjustments at a local tailor, at your own cost.
Please note: if your order specifications differ too greatly from the final sizing request, resizing may not be possible.
Color Mismatch
The settings of your computer screen may alter the color of the pictures shown on our shop. Slight color mismatches between the color of your item and the color shown on screen may not mean that the item is defective or mis-shipped. However, if you are confident that you have received the item in a wrong color, please contact Customer Service to see if a return or refund is possible.
Overdue Orders
If an item cannot be shipped by the time originally stated, Customer Service will offer you the option of keeping or canceling your order. Customers whose item(s) are overdue by no more than 10 days can choose to cancel the item(s) and get a full refund, or keep the item(s) and get a 30% reimbursement upon delivery. Customers whose item(s) are overdue by more than 10 days have the option of canceling for a full refund, or keeping the item(s) at no cost except shipping fees.
Feedback
Customer satisfaction is very important to us. If you are satisfied with the items you ordered, please leave feedback. If you are not satisfied with the items you ordered, please contact us before leaving negative feedback. We can work together to resolve any dispute.
If you have any questions,please contact us .
Enjoy your shopping
Elise bridal is name of our factory, we have been in the wedding dress line for more than 7 years (since 2005). We do wholesale and retail business, also OEM. All our items are of high quality! We guarantee quality service as well as profitability making your dreaming wedding come true.
TEL:+86 0512-69160380
ADDRESS: Address: Room54 Pinghe road Pingjiang district Suzhou city ,JiangSu province ,China