1. Goods will be delivered asap after payment cleared. We’ll give you the tracking number. And we’ll also pay attention to it until it arrives your hands safely.
2. We use CPAM for free shipping, which can save your cost. Meanwhile, DHL/UPS/Fedex are also available. They’re faster and charged. If you need your goods urgently, you can also choose these ones.
3. We’ll do our best to supply the fastest shipping. But sometimes because of some factors we couldn’t control, eg. the weather, customs clearance, holidays, the courier’s own factors, the shipping time may be delayed. If you don’t receive your goods on time, please contact us immediately for further assistance. Your understanding will be highly appreciated.
We sincerely hope every customer will be satisfied with our products and service. But if you’re not satisfied with your purchase, please feel free to tell us. If it’s our fault, we’ll promptly replace the products or give you a refund. Any of your suggestions or opinions will let us make progress and do better.
If you’re satisfied with our products and service, please kindly leave us a positive feedback with 5-star. If there’s something making you unsatisfied, please contact us first giving us an opportunity to solve the problem rather than leave a negative or neutral feedback. We cherish every customer.