Shipping Info
1.Free shipping for accessories,Parcels sent out will be arrived in your destination in about 15-26 working days by China Post Air Mail. You have UPS,DHL and FedEx as your options when add an extra post fee (shipping time 2-5days).
2.Save more, contact us when you need a wholesale ,we will change price for you.
3.By default, we don't buy insurance of shipping for our customers without requiring.
4.We don't Responsible for your Customs duty.
Return / Refund Policy
We accept online merchandise returns via mail only.
Should you need to return an item purchased online, please review the complete details and policy below to ensure that all criteria are met before physically sending any items back to us.
Should you need to return an item purchased online, please review the complete details and policy below to ensure that all criteria are met before physically sending any items back to us.
Dresses made in standard size
Dresses made in standard size could be returned within 3 days after delivery. Customers are required to contact Sunny bridal support staff for Return Merchandise Authorization (RMA) Code before the return. We will not be responsible of any return without RMA code.
Dresses made in standard size could be returned within 3 days after delivery. Customers are required to contact Sunny bridal support staff for Return Merchandise Authorization (RMA) Code before the return. We will not be responsible of any return without RMA code.
For dress in good condition, 50% of restocking fee should be charged for the return. And customer is the side to be charged of all return costs. Shipping cost is not refundable. If you want replacement of your order, then reorder the item from website.
For dress made in flaws that?s revisable, customer can either pay for alterations from local tailor or send back to us for free alterations. We compensate up to 50% of dress price for local alterations. The final amount determined by your invoice. Sunny Bridal will be responsible of all return costs and finish it within 7 days for return alterations.
For dress made in unchangeable mistakes, customer can return the dress back, and we will resend you a new one. Under this situation, customer is also valid for full refund.
We require our customers to return dresses via mail with tracking. Return that?s Non-trackable is invalid.
Custom Tailored Dresses
We don't accept return for custom made dresses (Orders with detailing measurement like Bust, Waist, Hips and etc, should be treated as customized dress.) The only situation we accept return of custom gown is the dress made in wrong size or color prior to your order requirements. The way to return/refund the item will be the same as dresses made in standard size. Please take above policy as reference.
We don't accept return for custom made dresses (Orders with detailing measurement like Bust, Waist, Hips and etc, should be treated as customized dress.) The only situation we accept return of custom gown is the dress made in wrong size or color prior to your order requirements. The way to return/refund the item will be the same as dresses made in standard size. Please take above policy as reference.
Any dress returned should be in its original condition of shipment?unworn, unwashed, undamaged, unaltered, clean and free of blots and spots. We will check the package and dress when it returned back. Exchange/refund shall be done when this policy is found to be not violated. Or the dress will be sent back to customer without exchange/refund.
Order cancellation
Customer is eligible to cancel his/her order within 24 hours after order placed, free of charge. Order cancel after 24 hours (before shipment) will be charged of 50% of the item price as handling fee. Order that is shipped is ineligible for cancellation.
Customer is eligible to cancel his/her order within 24 hours after order placed, free of charge. Order cancel after 24 hours (before shipment) will be charged of 50% of the item price as handling fee. Order that is shipped is ineligible for cancellation.
Sunny Bridal shows respect to your online purchase rights. Customers are free to contact us for any of their concerns. Sunny Bridal reserves right of explanation of this Return Policy.