In most time, the buyer need not pay any customs. We will declare it as a sample and a low value to avoid the tax. But sometimes in some countries, the customs officer may be strict. we dont accountable any customs fee, Please check it out the customs policy at your own place, such as Italy and Holland. If you have to pay the customs fees, it is your duty to your own country, the buyer should understand this situation.
We do allow exchange other models if customers are dissatisfied with the product, however customers are to bear the freightage of the return and exchange . Also, buyer should return the item to our warehouse within 7 days after receipt.
Your satisfaction, our pursuit. We will leave positive feedback to all the buyer when the order finished, so please leave us positive feedback too if you like our goods, that is very important to us. and please contact us firstly if there are any problem with the goods, we will try our best to solve the problem. Negative feedback could not solve any problem. we are honest seller, please let us do respect for each other. Millions thanks!