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(All pictures are taken by PandaWay Store. All rights reserves. )
The Australian Merino fur has 1.6cm thick wools, it made by excellent hand-sewn.
Due to the complexity of process, each hat requires 6-7 feet leather and average cost of Merino fur is around $12 per foot.Our products are fully handmade. One skilled worker only could complete 1-2 hats a day.
Regarding to the hats' colour, pink is also available. If you need Pink Hat, please contact us!
If you need L or XL size glove, please feel free to contact us.
Testing Report
Shipment
- Orders will be processed timely (Within 5 days) after the payment verification.
- The shipping cost does not include any additional custom fees, brokerage fees, duties, and taxes for import to destination country. These additional fees may be collected at the time of delivery. We will not refund shipping charges for refused shipments.
- We only ship to CONFIRMED ORDER ADDRESSES. Shipping address should have to be the same as order address.
- TRANSIT TIME is depended on different carriers. And weekends and holidays are excluded from transit time. That means transit times could be postponed, particularly during the holiday season.
- Once the package is shipped out, we will provide tracking number for each package. Please trace the item by yourself through package tracking number. If there’s unusual status for the package (No tracking information, Missed, etc.,), please contact us immediately. We will track the shipment and get feedbacks to you ASAP. Customer satisfaction is our first priority!
Return & Refund
- 7 days to contact us and 30 days to return it from the date when item is received. If the item is in your possession more than 7 days, we will treat that as the item is used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. Shipping cost is bear by buyer.
- All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return.
- We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancels the transaction from Aliexpress. OR, you may choose to have a replacement.
- We will bear all the shipping cost if the product(s) is (are) not as advertised or quality problems.
Size or Fit Issue
The sizes are illustrated with specific measurements in the detailed specification. Please check the specifications before you place an order. Normally the allowable differences in the size are approximately 0.5-1 cm in measurement. If you find the size of the products do not fit you, please contact us directly.
Color Mismatch
Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.
Feedback
We maintain high standards of excellence and strive for 100% customer satisfaction! Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems, please feel free to contact first before you give us neutral or negative feedback. We will do our best to solve any problems and provide you with the best customer services.
No matter how much, working with enthusiasm, being earnest and responsible is our eternal practicing manner.
Best regards!