Our sevice will continue after shipment.
If you have any questions please do not hesitate to contact us,We are ensure all your questions will receive our attention reply.
NOTE
1.Buyers can get the dress approximately 10-20 days for delivery after the order be paid.The manufacturing time in our factory is 3-7 work days,Please kindly arrange your order in advance!
2.The dress does not include any accessories such as gloves,veils,bidding is for one dress only.Some wedding dresses need peticoat ,we also sell, we could give you free shipping service.
3.Dress can be made in Custom Size ,Color. Please give me your exactitude size and color details when placing an order .and we are very happy to make the gown very fit with you.
1.We would like to send dreaa pictures to your e-mail before sending goods,so that we could fix a litter you dont like and make the dress perfect when you get the fresses.It is good for us,you could get the dress you really like.However,you need teel me your e-mail address.
2. We could need most of your requirements,such as express company,delivery time if your party is very near,materials and change some details of dresses.
3. 5-10% Discount after orders.
Same to the picture , or you could also choose your favorite color)
1. Standard size
2. Measured by yourself
Please contact us if you have any questions about our available sizes.
You could do the payment online by credit, also you could send our bank account by TT or Western Union.
We would like to choice the DHL .UPS .EMS as the express ,if you have any special requirements about the company of express, please tell us.
Order Cancellations
We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our dresses are made to order, and once the creation process has begun the materials cannot be reused. The good news is that after placing your order, there is still time to make up your mind. Please refer to our cancellation policy below for details.
Our Cancellations Policy
- Orders canceled within 24 hours of payment confirmation* will be eligible for a full refund.
- Orders canceled 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.
- Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost.
- Once your order has been shipped, it can no longer be cancelled.
Returning For Replacement or Refund
Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your dress as soon as possible without removing the tags, altering, or washing the dress.[
If you are returning or exchanging dresses or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
Feedback
When you get the goods, please give us your feedback, so that we can do some improvement and can provide better service. Your feedback would be very greatful.
Please contact us before leaving any negative or neutral feedback,we we would like to discuss the problem and find the best the way for us.