Attention please:
Hollow to hem should include the height of your shoes heel if you want the shoes to be covered by the dress. This measurement applies to dresses with trains or floor length.
The dress will be made in Custom Size, Color, Design (No Additional Cost)
The dress size make according to your measurements ,
Please give us your measurements ( inch or cm ):
1. Bust:______inches
2. Waist:______inches
3. Hips:______inches
4. should to floor with shoes:______inches
5. Height from head to floor with shoes:______inches
6. Shoulder to shoulder:_____ inches
Color: Most. If you like other colors,you can refer to the color chart.Then please leave us a message,we can make the dress according to your request completely.
"There ‘s rosemary ;that’s for remembrance .Pray ,love ,remember ."
ROSEMARY---GIVE YOU THE BEAUTIFUL MEMORY
Every dress is handcrafted just for you ~~~
We aim to keep our service reliable and long lasting. We always strive to offer the best quality products & service online before & after you buy from us. Your satisfaction is our long-term pursuit and upmost concern. Once your package has arrived, we encourage you to open to check and make sure that the items you order from us meet your requirement. If any of the following problems exist, we are responsible to refund these quality products without doubt. Please note it is your duty to provide evidence of quality problem details, such as photos.
Please refer to the following clarification of return policy.
♥ Defective, Damaged or Mis-shipped Items
Defective, damaged or mis-shipped items are eligible for a refund/exchange. When requesting your refund/exchange, please be ready to provide us with clear photographs showing the problem with the products. After that, we will send you the detailed returning address.The return shipping fee is on your own!
♥ Size Issues
As our dresses are hand-sewn refer to our standard size. Should your item size different from the specifications of your order by more than 1 inch, please send us photos showing dress measurement. We encourage you to find a local tailor to make
adjustments, and we will gladly reimburse the tailoring costs. If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.
♥ Color Mismatch
The settings of your computer screen may alter the color of the pictures shown on our website. Slight color mismatches between the color of your item and the color shown on screen may not mean that the item is defective. However, if you are confident that you have received the item in a wrong color, please contact us by TradeManager or E-mail to see if a return or refund is possible.
♥ Exclusions
1. Products damaged do not qualify for the Return Policy.
2. Custom items, is excluded due to hygiene conditions and perishable nature.
3. An exchange/ refund request should be submitted within 3 days after you receiving the dress.
4. Any item that is not in its original condition, is damaged, has missing parts or not complete along with accessories, do not qualify for the Return Policy.
5. Simply dislike the dress & color, customer unilaterally select a wrong size do not qualify for the Return Policy.
Please feel free to email us if you have any question,we are glad to reply your message!