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formal dresses prom gown evening dress bridesmaid gowns cocktail dresses party dress custom-made
Fabric: satin, tafeta, chiffon,organza, tulle,silk,etc.
Features: handmade, custom-made as your request.
Embellishment: Beading, Embroidery,applique,lace ,etc.
Quanlity: fine workmanship,good quanlity,best price
First,Computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw.
Second,The wedding dress does not include any accessories such as gloves, wedding veil and the crinoline petticoat ( show on the pictures).
Third,All our dresses are custome-made and the dress will be made in Custom Size, Color, Design (No Additional Cost) . the dress size make according to your need measurements , Please give us the measurements ( inch or cm ):
1.Full Bust =___inches
2.Waist =___inches
3.Hips =___inches
4.Shoulder to Shoulder =___
5.Length shoulder to bust =___
6.Front Length Shoulder to Waist =___
7.Outer Leg =___ (from waist to floor with your shoes on)
8.Height =___ (from the top of head to floor without shoes)
9.Dress color =___ (Any color choose)
Size Chart:
If the size you need is not on in the size chart and you can't choose it when order,pls leave us message.We will help you to get the right size you want.
The below is just a guide. We recommend that whenever possible you get a qualified seamstress to measure your dress size.Always get someone else to make the measurements for you: measuring yourself will give inaccurate numbers and could lead to disappointment.
How to measurePlease see our Measure Guide
Color Chart:
Return policy and process:
-- Return Plolicy
Order cancellations
We understand that ordering a dress for your special occasion is an important undertaking.And our cancellation policy was created with this in mind.However, it is important to note that our dresses are made to order, and once the creation process has begun the materials cannot be reused.The good news is that after placing your order,there is still time to make up your mind.Please refer to our cancellation policy below for details.
Our Cancellations Policy
-Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.
-Orders canceled 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.
-Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost.
-Once your order has been shipped ,it can no longer be canceled.
Returning For Replacement or Refund
Your satisfaction is of utmost importance to us.Upon the arrival of your package,we encourage you to check and make sure that the dress has been make to your order specifications. Try on your dress as soon as possible without removing the tags,altering, or washing the dress.
IF you are returning or exchanging dresses or accessories, please make sure they are in their original condition,unworn,unwashed,unaltered,undamaged,clean,free of lint and hair and with tags intact and attached.
Defective,Damaged or Misshipped Items
You are eligible for a refund of the full purchase price plus shipping costs for defective,damaged or mis-shipped items.If you believe your items were damaged during delivery, you must first obtain "Proof of Damage" documentation from your delivery carrier.
Sizing or Fitting Issues
As all of our dresses are hand-sewn and custom tailored, the finished gown may vary by approximately one inch in either direction of the specified measurements.To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily.
Dress in not the size you ordered
Should your dresses size differ from the specifications of your order by more than on inch, we encourage you to find a local tailor to make adjustments,and we will gladly reimburse you for up to 100% of the product price in tailoring costs if choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.
Dress in the size you ordered but does not fit
1. Dresses that do not fit properly but fit the specifications you orderes cannot be returned or exchanged.
2. As our dresses are made with additional fabric in the seams, you can make minor adjustments at a local tailor,at your own cost.
3. Please note: if your order specifications differ too greatly from the sizing request,resizing may not be possible.
Color Mismatch
The settings of your computer screen may alter the color of the pictures shown on color chart of my shop.Slight color mismatches between the color of your dress and the color shown on screen may not mean that the dress is defective or misshipped. However, if you are confident that you have received that item in a wrong color,please contact Customer Service to see if a return or refund is possible.
Overdue Products
If for any reason, your order was not shipped within the time stated and arrives late,but not by more than 15 working days, you will be eligible for a complete refund,or a 20% reimbursement upon the delivery of the overdue product.If the product is overdue by more than 15 working days,customers are eligible for a full refund . if the dress is not returned,only the shipping fee is paid by customers.
--Return process
1) Submit a return request to seller within 15 days of your order shipment.Include an explanation and photographs documenting the reason for the return.Returns will not be accepted without prior approval from my shop.
2) Once our sellers has approved your request,please send the item and the completed Product Return Form back to us as soon as possible.
3) Once received at our facility, your return will be processed in 3 to 5 business days.Once your return is confirmed and inspected, please allow up to two billing cycles for it to be credited to your account. Items returned in unacceptable condition we will not be processed as refunds and will be shipped back to you.