Shipping Terms:
1. Normally we have enough stock. To 100% ensure you can get what you want timely, please kindly contact our customer service staff to check current stock.
2. For free shipping items, we only delivery items by China Mail Parcel (normally it takes15-40 working days). The real delivery days will differ due to your country’s custom clearance speed and you exact location.
3. For your urgent request, we may arrange delivery by Fedex or DHL. However, you need to pay the extra shipping fee.
4. No shipment on weekends and China public holidays. We will send you tracking number for reference.
5. We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.
6. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery.
7. We will not refund shipping charges for refused shipments. The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
Payment Terms:
1. We accept Alipay payment only. You don't need an Alipay account to do this, just click the Alipay button when you go through the checkout and look for the link to pay with your credit card.
2. All major credit cards are accepted through secure payment processor ESCROW.
Returns:
We do our best to serve our customers the best that we can. We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss. The buyer will be responsible for the shipping fees to return the items.
Contact Us:
We care about our valued buyers. If you have any questions, please email us or chat with our online customer service staff, we will try our best to reply you ASAP.
Feedback:
Our goal is to give you a smooth and positive buying experience. Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems with our items or services, please feel free to contact us first before your leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.