Payment:
1. We only accept Escrow.
2. Please make the payment within 3 days after order confirmation.
3. Please make sure you have read the entire description to know the product details.
4. For security reasons, we will only ship orders to the delivery address you confirmed with Escrow.
Shipment:
1. Usually we will ship out within 2 days and mainly use China Post Air Mail for Free Shipping. You will get your parcel within 10 days if you choose EMS or DHL for shipping, but you need to pay a little shipping fee. If the above shipping company cannot reach your city, please contact us to adjust the shipping method which may cost extra fee.
2. Please check your Address carefully to ensure it is correct.
3. Delivery time:
1) Delivery time depends on destination.
2) In rare case, the strict custom will make the delivery time a bit longer. Please be patient.
3).Please kindly note that we are not responsible for any accidents, delays or other issues caused by the shipping company. But we will try to help buyers solve the problem together.
Attention: please make sure you are at home when your parcel arrives at your country.
After-sale service:
We will check the goods quality before shipping. If there are any unexpected problems, we hope to solve the problems with buyer through mediation by following ways:
1 If it is quality problem, buyer can submit argue within 5 days after receiving the goods, buyer must provide photos or video and other files as evidence.
2 Artificial damaged, buyers shall take full responsibility.
3 Product quality processing program:
The buyer returns the goods to us and should be responsibility for shipping fee; and after we receive the goods, we will send a new product to buyer and we will pay the shipping fee as well.
Feedback:
1. If you are satisfied with our items, please leave us positive feedback. We will leave a positive feedback to you later.
2. If you have any problems with this order, please contact us by TradeManager or email before leaving the feedback. We will offer you a satisfying answer.