Shipping:
1.Items are only shipped after payment is received.
2. We ship item via EMS, DHL or Airmail.
3. Free shipping
a. Free shipping to select counties. Please check the shipping & packing list for details.
b. For dispatching smoothly and fast. We may ship item via other courier. The decision
of us is final.
4. Delivery time:
a. DHL express shipping usually takes 3-5working days dependent on the country
delivered to.
b. EMS express shipping usually takes 3-7 working days dependent on the country
delivered to.
c. As usual, shipping to Asia, west Euro, North America around 7-15 working days.
Shipping to South America, Mid-East, East Euro, Africa around 15-30working days.
d. It will take 1-2 working days for the shipping in china.
5. We are not responsible for any accidents, delays or other issue that are the responsibility
of the shipping service.
6. In order to ensure you receive you order tax free upon import, we will declare it as a "GIFT" with a lower value.
7. This lower price does not reflect the total price you paid or the market value of the
product and may not apply to countries with different tariff rules.
8. Any import charges or fees are the buyer’s responsibility.
Feedback:
1.We depend on our Alibaba reputation and customer satisfaction to succeed. Therefore,
your feedback is extremely important to us.
2. If you love my items please leave me good feedback. Your action will help us offer
our milk and bread. I will do the same for you.
3. Please contact us before leaving any negative of neutral feedback. We will work with
you to solve any problems.
Return:
1.We provide 1 year warranty.
2. If the item is defective, please notify us within 3 days of delivery.
3. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. But shipping fee and insurance is not refundable.
4. Items returned after 7 days of delivery are only eligible for repair.
5. The buyer is responsible for all shipping costs incurred.
Contact:
All emails will be answered within 24 hours.
Please leave a message in the Trade Manager.
If you do not receive our reply, please kindly re-sent your email and we will reply you as
soon as possible. If you email us and don’t hear a reply, please email again through the Alibaba system as sometimes our mail servers have errors.
FAQ
Q: I am a new buyer here, I want to buy your product, but how can I place the order and pay for it ?
A: here are some useful web links, maybe it can help you:
How to Place an Order?
Accepted payment methods
Q: If I want to select the colors or patterns, what shall I do?
A: If you have any special requirement, please leave a message in your order to tell us, we will try our best to meet your requirement.
Q: How can I find your store next time?
A: We suggest you add our store in your wish list, it is easy, just see the upper left of this page, please find and click”Add to store list”, and you will find us easily next time when you sign in Aliexpress.