1.Shipment:
Chinapost air mail (Normally item will arrive with 15-25 working days after being posted. Sometimes for customs or weather problem, it will be delayed some days. It may be up to 30-40 working days.)
EMS(5-15 working days on the way)
DHL (3-5 working days on the way)
Delivery time is highly depend and provided by postal service. We are unable to take any responsibility for any custom delay or tax.
2.Returns:
We always do our best to serve our every valued customer.
We do allow exchange other models if customers are dissatisfied with the products, however customers are to bear the freightage of the return and exchange.
You can return the products to us if you are unsatisfied with it within 7 days.(The shipping and handling charge is not refundable. All return items must be in good condition. Men made defects are not guarantee,such as broken,scratched and so on.)
3.Feedback:
If you have any problems with the transaction or product, please don`t respond with negative feedback before contact us. We are very proud of our customer relations and our feedback rating and will endeavor to fix any problems.
If you are satisfied with your order, pls dont hesitate to give us a positive feekback, you may get a lucky gift or other next time if you buy from us again.
Your satisfaction is our greatest power. We will do our best to service you! Enjoy your shopping and have a nice time in our store!
If you need any help or have any question about our products&service,please contact with me (Anna)!