Your satisfaction, our pursuit!
Free shipping
We offer freeshipping only by China Post Air Mail, it need about 15-25 business days to arrive. If you need the goods urgently, please choose shipping method DHL or EMS and pay extra shipping(5-9 days to arrive you ).
Payment
* Payment is expected to be received within 3 days of auctions close.
*Escrow is our preferable payment method,we also acce pt different payments by T/T,Western union,Money gram and others as below.
Return&Exchange policy
* All of our offers are backed by 100% satisfaction guarantee,if for any reson you are not satisfied ,you can return the item to us in it's original condiion for a refund or an exchange.Before mailing us back the item,please contact us for the detailed return&exchange instruction.We will return all your money except the shipping and handling fees after we receive your return items.
Feedback policy
* We will provide positive feedback once payment is received,To foster a healthy Ali community,we hope you will do the same for us.We want you to understand that we value customer service tremendously.If you have any dissatisfaction,please give us the opportunity to resolve the problem before leave us a negative feedback.We are sure that there is always solution and we sure don`t want a bad feedback to be where the transaction ends.
***If you have any question please feel free to contact us. We will reply within 24 hours