NOTE:
If you need to mix batch, the quantity ordered is greater than 4 packets
Terms of Service
Returns:
We do our best to serve our customers.
We will refund you if you return the items within 15 days of you receipt of the items for any reason. However,the buyer should make sure
that the items returned are in their original conditions. if the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss,and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
Sizing or Fit Issues
As all of our dresses are hand-sewn and customer tailored,the finished
gown may vary bay approximately +/- 1 inch in the specified
measurements.
To ensure that your dress will still fit you perfectly,our tailors
have created all our dresses with additional fabric in the seams to
allow minor size modifications to be made easily. If you find the
products are not suitable for you and have questions,you can contact
us directly.
Color Mismatch
Differences in color may be caused by some other reasons such as color
reflection in the monitor,lighting,background etc.
However,if you believe that the item received is in wrong color,please
contact us to see if a return or refund is possible .
Feedback:
Your satisfaction and positve feedback is very important to us. Please
leave positive feedback and 5 stars if you are satisfied with our
items and services.
If you have any problems with our items or services. please feel free
to contact us first before you leave negative feedback. We will do our
best to solve any problems and provide you with the best customer
services.